Privacy policy

Last Updated: September 10, 2025

Aubelia manages this store and website, including the data, content, features, tools, products, and services to offer you, the customer, a curated shopping experience (the “Services”). Aubelia uses Shopify technology to provide these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or when you otherwise communicate with us. In the event of a conflict between our Terms of Service and this Privacy Policy, this policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood how your personal information is collected, used, and disclosed as described in this policy.

Personal Information We Collect

“Personal information” refers to data that identifies you or could reasonably be linked to you. It does not include anonymized or de-identified data. Depending on your interaction with our Services and applicable laws, we may collect the following categories of personal information:

  • Contact details: Name, address, billing and shipping information, phone number, email address.

  • Financial information: Credit/debit card numbers, payment data, transaction details, and payment confirmations.

  • Account information: Username, password, security questions, preferences, and settings.

  • Transaction information: Products viewed, added to cart, purchased, returned, exchanged, or canceled.

  • Communications: Information provided in interactions with customer support or other communications.

  • Device information: Browser, network, IP address, and unique device identifiers.

  • Usage information: Interaction data related to how and when you use our Services.

Sources of Personal Information

We may collect personal information from:

  • You directly: When you create an account, use the Services, or communicate with us.

  • Automatically via the Services: Through cookies, device data, or browsing activity.

  • Service providers: Who perform functions on our behalf (e.g., payment processors).

  • Business partners and third parties.

How We Use Your Personal Information

We use your personal information for purposes including:

  • Providing and customizing the Services: Including order processing, account setup, personalized product suggestions, shipping, and customer support.

  • Marketing and advertising: Sending promotional emails or displaying targeted ads based on previous activity.

  • Security and fraud prevention: Verifying your identity, detecting fraud, and ensuring platform integrity.

  • Customer communication: Responding to inquiries and offering support.

  • Legal compliance: Responding to valid legal requests and enforcing our terms.

Disclosure of Personal Information

We may share your information with:

  • Shopify and third-party service providers (IT, payment processors, analytics, etc.)

  • Marketing and advertising partners for personalized campaigns.

  • Business partners and affiliates as needed to provide Services.

  • Legal or regulatory authorities in compliance with applicable laws.

  • During business transactions, such as a merger or acquisition.

Shopify Relationship

Our Services are hosted by Shopify, which collects and processes data about your use of the Services. Shopify may use this data to improve its own platform and Services. For information on how Shopify handles your data and to exercise related rights, visit Shopify’s Privacy Portal.

Third-Party Links

Our Services may include links to third-party websites. We are not responsible for their content, privacy, or security practices. Please review their policies before providing any personal data.

Children's Data

Our Services are not intended for children. We do not knowingly collect data from minors. If you believe a child has submitted personal data to us, please contact us to request removal.

Security and Data Retention

While we use reasonable safeguards, no system is completely secure. Please avoid sending sensitive data through insecure channels. We retain personal information as long as needed for our business, legal, or contractual obligations.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data.

  • Deletion: Ask us to delete your information.

  • Correction: Request corrections to inaccurate data.

  • Data Portability: Receive a copy of your data or request transfer to another provider.

  • Opt-out of marketing and targeted advertising.

  • Withdraw consent (where applicable).

If you reside in the EEA or UK, you may also:

  • Object to processing or request restrictions.

  • Withdraw consent at any time.

To exercise your rights or manage communication preferences, contact us using the information below.

Complaints

If you have concerns about how we handle your data, please contact us. You may also have the right to file a complaint with your local data protection authority.

International Transfers

Your data may be transferred outside your country. If transferred from the EEA/UK, we will use appropriate safeguards such as Standard Contractual Clauses (SCCs).

Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

For any questions or to exercise your rights, contact us at:
📧 support@aubelia.co